Again social media is about the people not the tools


This last Friday I met up with people at the Master of Business Online in Indianapolis. Several of the speakers were very engaging and had great stories to tell: Pat Coyle (Sports Marketing 2.0), Douglas (not Doug) Karr (The Marketing Technology Blog), and Ryan Hupfer (indymojo.com).

I chatted with Ryan during the sessions about various things. One of his key things was "It's about the people online and offline". He mentioned in starting indymojo.com that he and a few friends said "we need to meet people live so let's go to a place in Castleton and tell everyone we'll be there every week for the next 6 months." Ryan went on to tell that the first time there were only a few people. And same the next week. But they continuously said they would be there, told that story live, online, and in other media as much as possible. They told the indymojo.com story to everyone. And, slowly, the word spread, people showed up, more people heard of the social met up, and others at the location would say "Hey, what is that group over there doing?" and would wonder over to learn more.

This goes along with what my friend Chris Brogan talks about in his Social Media Starter Pack post about listening and another of his posts, Above All Else - People, where he asks "Have you had a good conversation lately?". Ryan is applying online technologies and live events to engage people in conversation and he gets pumped up about meeting those people and listening to what they have to say.

So get out there and listen and have great conversations. This will lead to building that social network you think about. 

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Creating the community


OLPC News is tapping into tools to build a community and spread the word on all things OLPC. This is a great example of simple tools pulling together people to bring focus to a need, issue, or product.

Some of the tools include:
Other "tool" being used are really good old fashioned social skills. They talk about a poular topic that they are very interested in and leverage their personal network to get participation and news.

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Shelfari, quick example of Open Social use


I normally an not one to jump into new technology right away but in this case this is very relevant to what I am trying to do: build community in a very niche area. So I tested out one example of Google's Open Social framework, Shelfari. The app is basic, it allows me to find my favorite books and share those titles / covers through as many social network sites as I want.

Smartly, Shelfari also has a Facebook widget that taps into my Shelfari data. This means I do not have to use just Facebook to update my book list and my list, even when updated in Facebook, is shared out to the other social network sites I choose.

A good quick brief on Open Social and its implications can be heard on Chris Penn's and John Wall's Marketing Over Coffee podcast, episode from 8 Nov 2007.



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Social experimentation


While at PodCampNYC, Chris Brogan shared his social experiment idea he created while reading Social Intelligence.

"Your are the first to hear of this. So you're one of the few. When you hear the word 'Hey!', smile your biggest stage smile. Make it big.... And, only tell a few people."

Chris read that smiling releases certain chemicals that make you feel better and that that smile also effects those around you, making them feel better (See some researchy stuff at PubMed: Communicating With Patients: What Happens in Practice? or even better PubMed:Interpersonal consequences of social anxiety).

What is also interesting in this experiment is how it is set up. Chris made me fee special by letting me in on a secret. I have no idea if I was the first to hear the idea but his approach made me want to hear the idea and then to share it with others. I told about 10 other people that night.

This is a simple example of using a social network to spread an idea (Idea Virus as Seth Godin calls them). The virus was the smile combined with the wrapper of exclusivity and the subtle "only tell a few people".

Now my real questions is: was the real social experiment about getting people to smile on command or (the meta experiment) was it about observing the behavior of people being told of the smile idea and trying to spread it? Only Chris knows....

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